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Back to section: Помощь > About us > How to purchase

How to purchase : Pre-purchase lot discussion

Pre-purchase lot discussion

How to discuss a listing before purchasing?

You can clarify information about the product, delivery, and other issues through the "Ask the seller a question" form on each listing page. Using this form, the seller and buyer communicate before the transaction is completed.

If you are unsure about your decision to buy a listing, please clarify the information about the listing through this form before placing a bid or clicking the "Buy it now" button.

All dialogues for discussing listings are displayed in your personal account in the Messages tab. You will be sent an email notification about the receipt of a new message about the listing. An envelope will also appear on the top panel of the site, indicating the corresponding notification.

Pre-purchase lot discussion

How do I start a dialogue with a counterparty?

You can start a dialogue with a counterparty and clarify information about the product, delivery, and other issues through the "Ask the Seller a Question" form on each listing page. Using this form, the seller and buyer communicate within the Bargainz.IN website.

Where can I see the response to my message to the counterparty?

You can see the response in My Auction (personal account) > Messages tab.

Each user can also set up notifications to their email address about the receipt of new messages in Personal Account > Settings > My Notifications. This notification will not contain the message text, but only information about its receipt, the counterparty's username, and the listing number and title. An envelope will also appear on the top panel of the site, indicating the corresponding notification.

You can find the desired message from the counterparty through a search by the counterparty's ID/login or by the listing/transaction ID, as well as using a text search, for example, by entering the listing title or keywords from the message.

Can I delete messages from the counterparty?

Messages can be deleted from both the general list and separately from a specific dialogue with the counterparty by clicking the "cross" (X).

Attention! After a transaction is completed, counterparties will still be sent each other's contact details to complete the transaction, and after a transaction is completed, the choice of communication location remains with the counterparties.